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Statutory Compliance

Grievance Redressal Mechanism

In accordance with the Information Technology Act, 2000, the Consumer Protection (E-Commerce) Rules, 2020, and applicable Indian data protection laws.

1. Grievance Officer Contact Details

Company Name: Kumawatpulse Technologies Private Limited
Grievance Officer: Grievance Officer / Legal Compliance Desk
Corporate Address: Ahmedabad, Gujarat 380001, India
Email: [email protected] / [email protected]
Operating Hours: Monday � Friday, 10:00 AM � 6:00 PM IST

2. Complaint Submission & Escalation Procedure

  1. Submit your grievance via email to [email protected] with your booking ID, society name, and details of the complaint.
  2. Your grievance will be acknowledged with a unique tracking ticket reference within statutory timelines.
  3. Our grievance desk will investigate with the respective service partner or operations team and provide a written resolution.